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What delivery options should your subsequent partner offer?

What delivery options should your subsequent partner offer?

Most fulfilling houses will offer you a variety of shipping options to choose from. This will usually contain any or all of the following:

United States Postal Service (USPS)

United Parcel Service (UPS)

Federal Express (FedEx)


For example, at Infofillment, we use two primary carriers for our outgoing deliveries - UPS and postal service

For higher ticket items where good package traceability is critical, we recommend UPS for domestic transport. The costs are determined by product weight and destination.

For lower ticket items and most international deliveries, we recommend the post service.

For pallet transportation we make arrangements with a local shipping company as required.

Once your product has evolved, your companion will be able to test and tell you what the transferable weight of your product is. You must determine how important traceability and delivery times are to you and let them know your preferences and then they can give you shipping costs.

One factor that most people do not realize will play if the address you send is a residential address or business address. If you use an operator like UPS or FedEx, it is more expensive to send the same package to a residential address then it is a business address.

When an order arrives via your shopping cart, you can not decide in advance if the address is business or residential. Whether an address is considered a business or home is based on what the carrier considers - not what you or your client thinks.

From our experience, your best bet is to assume that you send to a residential address and set your prices accordingly. You do not want to underestimate and lose money on shipping.

Some shopping carts offer the opportunity to make real-time shipments. If you can, consider this option. It can be difficult to put up and we have seen examples where it did not work properly, which may cost you sales. Real-time freight calculations usually do not take into account any after actual fees, such as increased delivery fee. So be careful with caution. It may be a good solution for you and maybe not. You have to decide.

When asked about shipping, our usual recommendation is to ship with shipment. Set shipping prices for your product in three separate areas:

United States



You should see the freight as an average. You can do a little on shipping for a shipment and lose a bit on the next, but on average you cover your costs. This greatly simplifies the creation of your shipping options in your shopping cart.

Another thing you need to consider is how you want to handle an order that comes through your shopping cart as approved but you see that the customer has chosen an incorrect shipping method. For example, they are located in Australia but have chosen the US freight rate in order.

You can decide to eat the extra cost yourself and continue and have the order sent by your follow-up house. Or you can tell the company to keep the order when you return and try to collect extra money from your customer to cover the additional shipping cost. It can be a tough decision.

A good shopping cart will not even allow this to happen, as it will only show the shipping options that apply based on the ship to address your customer has specified when ordering. But some do not and you have to deal with how you want to handle these scenarios.

One last thing you want to find out is whether your compliance partner charges you their actual shipping cost or their actual cost plus a certain type of markup.

Because the carriers (UPS, FedEx, DHL) have after fact charges, they meet the sender - things like additional charges, housing fees when the package was classified as a business or package cancellation fee - your compliance house can charge a small markup over all deliveries to cover these situations rather than make One after the actual delivery with delivery analysis to see if there are other charges to be transferred.

They do not try to earn money on your shipments, they just do not want to lose money. You still save money because of volume discounts and send the package itself.

The questions you should ask:

What delivery options do you offer?

What method do you recommend and why for my product (s)?

Do you consider actual shipping costs or actual costs plus certain markup?

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