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Braindead TechCast EP 87: Being ahead of the curve is a pain

It is amazing that between myself, Sean and Mark (our missing in action host) we have done over a 100 tech related podcasts and at very points we have made suggestions or prognosticated on some of the hotter tech subjects. Generally we have been pretty right on the mark when looking back but it can be really frustrating when some puff-piece blogger tweets an idea we’ve been advocating since day one and the crowd goes crazy.

Duh!

And people wonder why we bother.

Anyway here’s the posts referred to in tonight’s show.

Enjoy the show.

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Braindead TechCast EP 86: Moronic Monday and it’s all Steve Jobs fault

As much as Sean and I would like to think that there isn’t anything in the tech world that can surprise us it never fails that each week we always manage to find more than enough stuff for our Moronic Monday show.

Stuff that sometime really hurts our brains and makes us truly wonder about our society and the people who claim to be a part of it.

After all how can you explain things like iSaws and Fart-Battles on the iPhone. See it really is Steve Jobs’ fault and the next time you get fart-rolled don’t come crying to Sean or I.

Posts referred to in the show.

Enjoy the show

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Braindead TechCast EP 85: Techmeme Friday and the many voices of Sean

I gotta admit that this week’s edition of Techmeme Friday is probably the funniest one we’ve done in awhile. Granted much of the headlines helped create the atmosphere of humor but then at some point our general nuttiness took over.

Techmeme headlines reference in the show.

Enjoy the show

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The Square wasn’t “fully baked” .. no freakin kidding

I said from the very beginning that this was a dumb idea that hadn’t been thought out. It seems that I may have been partly right after all.

Jack Dorsey from Square – that silly dongle thing for accepting credit card payments at their work – sent out an email the the early users of the system that the company may have been a little over excited and let this thing loose while it was still half-baked.

And we’re surprised by this how?

Here’s his email in full courtesy of TechCrunch:

Dear Square user,

We announced Square with the phrase: “0 to $60 in under 10 seconds.”

Square’s goal is to enable people to accept payments immediately, everywhere. We realize the amount of time we’ve taken to ship our Square readers has been frustrating, sometimes confusing, and has generated a number of questions. When we announced the company last December, we estimated Square would be ready in the U.S. sometime in early 2010. Since then, we’ve let our excitement get the best of us and have released parts of Square before they were fully baked.

A recent email from our support team to a Square user sums up where we are:

Until recently, we were facing a big hardware shortage, but that is now resolved (we sent our co-founder Jim to China for a couple weeks to arrange better manufacturing, and that did the trick). The problem has transitioned to something we’ve been working on simultaneously, a credit processing and risk issue. We need to strengthen our underwriting infrastructure so that we can handle the huge demand for readers and still manage the risk of chargebacks and fraud. This is the last thing preventing us from shipping readers as fast as we’d like, and we have pretty much the entire team working on it.

The way we are handling the risk of chargebacks and fraud is through transaction limits, but we have received feedback that those limits are too low. We are rethinking and expanding our underwriting infrastructure to address this issue. As soon as we finish, we will send you an email to confirm that you would like us to run a credit check (or you can cancel your request to process cards with Square which will securely remove your personal information). We will then ship your free card reader and activate your account to accept card payments.

We thank you for your continued patience as we work to deliver a utility you can use every day and for allowing us the time to get it right.

Jack Dorsey
Square CEO

Duh!

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