home of Steven Hodson a cranky old fart and social media un-expert

The love of sneaky money

money Service companies love sneaky money.

That’s the money they earn by jacking consumers forced to agree to cleverly worded agreements.

The most recent example of sneaky money is Verizon’s phantom $1.99 fee for accessing the internet. The fee that doesn’t exist but is netting them millions.

Verizon isn’t alone, nor is the habit US-centric. The real beaut here in Canada is the famous System Access Fee which tacks on $6.95 to my cellphone bill – every month.

telus-saf

Then we have the famous “Administration Fee” that is literally crack for every company that has a monthly billing system. Don’t pay in full each month – here’s $20 to tack on your bill.

It doesn’t matter how much you pay on your bill if you still have one cent left owning – here’s $20 added on. So let’s say sake of argument a company has 100,000 late payers – that’s $2,000,000 of free money – a month.

Isn’t electronic billing wonderful .. and profitable.

If companies really want to convince consumers that they care and they are important stop your mainlining of sneaky money.

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