Posts with tag "early adopters"

Adding social media to the mix isn’t a guaranteed love fest

Let's party and get to know each other Wherever you turn these days web companies are adding social media features. In some cases it is nothing more than rebranding an existing service with a Twitter enhanced name. In other case it is adding a box load of social media crap in an effort to drag in new users. Either way we are being left with the impression that everything we use on the web must be socialized in some fashion in order to succeed.

Even our standby giants of the web are feeling the early adopter driven flush of excitement as they borrow (or steal depending on your point of view) ideas from each other. Add Twitter sign-ons, add lifestream flows of endless crap, add Facebook circle jerk connections. Add anything that will make you look cutting edge and everything social media.

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Stand proud Svetlana – you don’t need to be on the bandwagon

nothing to show for it all Within the tech blogosphere there is a whole sub culture of folks that are commonly referred to as the early adopters. These are the people who without a moments hesitation sign up for any new service in the Web 2.0 and social media world that comes along. They are the one’s who clamor on about things like Twitter and FriendFeed and .. well any other shiny new thing that comes along while the rest of the world looks on shaking their heads at all these strange people.

The other day Svetlana Gladkova wrote a heart felt post about how she just never got into this whole thing of downloading all these cool mobile apps for her phone. For Svetlana the fact is that her phone isn’t an extension of her computer the same way that many of the early adopter crowd feel it is. For her a mobile phone is just that – a phone (I’m with you on that one).

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Silicon Valley has lost its sparkle

This post is written by Alexander van Elsas. Alexander writes daily on his social media weblog, and is a regular contributor to the WinExtra blog by Steven Hodson.

I read an interesting article in the New York Times the other day. Clair Cain Miller interviews Judy Estrin about her new book “Closing the Innovation Gap”.  In her book she discusses the problems Silicon Valley faces with respect to innovation. A quote from the article:

Ms. Estrin acknowledged that innovative ideas still appear all over Silicon Valley. But, she said, the technologies at the root of new products like Apple’s iPod or the Facebook social networking service were actually developed several decades ago. If entrepreneurs do not continue to develop groundbreaking technology, she said, the valley would be in dire straits in another decade. She compared the situation to a tree that appears to be growing well, but whose roots are rotting underground.

“In some ways, we have the problem that it looks like innovation is flourishing, but too much of it is short-term, incremental innovation,” she said.

The root cause for this lack of ground-breaking innovation, according to Judy, is that investors started focusing too much on the short term.

Ms. Estrin traces Silicon Valley’s troubles to the tech boom. She said that’s when entrepreneurs and venture capitalists started focusing more on starting companies to turn around and sell them and less on building successful companies for the long term.

She is right of course. It’s not just the innovation that halts. Silicon Valley unfortunately has become an industry. It used to be the exiting place where new  things happen. Over the years the Valley has become a trap for any one willing to fall into it. The speed of innovation is dropping fast. There are thousands of startups working on great ideas, but most of them seem to be small improvements or tiny nuances of things that already exist.

This is a pretty normal phenomenon. Someone or something starts the cycle with a great idea, starts killing “old-school” market leaders. And then others jump on that same bandwagon and an industry is born. But the industry that marks Silicon Valley is different from other “Innovators dilemma’s”. There is a web 2.0 industry, but I doubt there is an equally large market for it. There are a few large players that earn some revenues, but the rest is burning up venture capital.

And the crowd hanging around this industry, that would be us tech bloggers and early adopters, are providing the necessary fuel to this industry. Every self respecting startup buys his way into TechMeme and all of the main tech blog sites. They get the early adopter crowd on board, hungry as they are to try the next cool thing. Everyone gets all crazy over the latest video, social, desktop, air, aggregator thingies. Of course after screaming Hallelujah the startup sees an enormous spike in traffic and the aura of success has been created.  But after a while, when the excitement jumps to yet another great idea, the traffic that was there was simply created by that early adopter crowd. And it dies out again as the crowd moves on.

You would think that startups would learn from this and choose a different roll out strategy. But often it seems they don’t. And there seems to be a simple reason for it. Their business plan isn’t aimed at creating customer value. Their business plan is getting prepared for a take-over. It’s the only reason I can think of why venture capital is invested in business plans that aren’t aimed at customer value.

You can’t build an industry on that foundation. If a company’s sole purpose is to get investment after investment only to be sold to the highest bidder, then no real value is created, only destruction. And we already know who ends up paying for it (besides the customer). It is the old industry leaders, trying to become hip again, catching up with the Silicon Valley stars.  The sucker that ends up buying that for a whole lot of money didn’t really understand this new world in the first place and ended up buying something useless for a lot of money.

I believe that startups working on great ideas (and great ideas do not necessarily have to be innovative) should try something else for a change. Why not leave the early adopter crowd in Silicon Valley for what it is and focus on your real customer instead. You don’t always need a Valley early adopter. There are people in your target market that can act like early adopters too. The good thing is that you can concentrate on creating user value, instead of trying to be the next darling of an industry that seems to have lost its sparkle. It might not be the easy way, but it has a lot of advantages too. Getting into Silicon Valley and the heart of the early adopter crowd is relatively simple. Once in, getting out again, crossing the chasm towards your target market ends up being a wall most startups can’t break through. That’s the real trap of Silicon Valley. It’s attractive, but once you are in there, you might find that you’ll never get out again.

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FriendFeed vs. Twitter & Why Twitter Isn’t Going Anywhere

Apples vs. oranges I’ve been watching this whole Twitter meltdown thing and the reactions to it around the blogosphere. As well I’ve been reading much of what is being written about FriendFeed becoming the replacement (again) for a failing Twitter. I have also written more than once here about both services but I have never believed that the two are in anyway serving the same type of purpose.

As Tris Hussey said in a post today

I like Twitter for its immediacy and brevity.  It’s just there and (when it worked) simply elegant.  I like FriendFeed as well, granted I haven’t been on it as much lately because I’ve been busy, but it’s different.

They are different and trying to compare the two is like trying to compare apples and oranges in the truest sense of the word. Even though the A-Lister crew who pumped up Twitter; and decried FriendFeed when it first started, are now shifting from being absentee members to repeating the same old argument that FriendFeed is Twitter’s replacement nothing could be further from the truth. Granted when people like Michael Arrington and Steve Gillmor start with the hype of how much better FriendFeed is over Twitter it is bound to have an effect – the question is who exactly are they speaking to and are they listening.

The attitude seems to be that FriendFeed will take the place of Twitter because of the conversation factor. The problem is that Twitter was never intended to be a conversation medium. It was meant to be a broadcast medium where you announced what you were doing, much how Brightkite is a location announcement service. It was the users though that drove it into new territory. The other consideration as far as Twitter is concerned is the platform used to develop it as many folks have questioned the scalability of it.

Regardless of the fact that people like Dave Winer have suggested that a decentralized version of the service would be the solution to all its woes, Twitter has become an integral part of the whole Web 2.0 fabric. We have joked many times about the Fail Whale as we wait The Great Fail Whale for it to come back online after its many crashes. We have bemoaned the taking down of various parts of the service which every time it happens have people talking more and more about how its days could be numbered.

As part of that discussion FriendFeed is always pointed to as being the successor but the numbers don’t necessarily support that supposition. Sure those of us that have been there for most of FriendFeed’s life see an influx of new follower requests but in no way does that suggest that people are leaving Twitter for FriendFeed. Much of the reason for this is that FriendFeed was never intended to be a Twitter clone just as I don’t necessarily believe that the commenting that happens on the service was intended either – that is why Twitter was included as a importable service.

Just as how as Dave Winer said in a post todayFact is, Twitter as it was conceived was never meant to live”; for which they are paying the price, the same thing could be said about FriendFeed. The only advantage is that FriendFeed has been developed from day one to deal with the types of problems that have literally crippled Twitter. Where Twitter has had to grow and develop as a platform with no real hindsight of how to deal with the problems that have plagued them especially since the users have taken it place it was never intended to FriendFeed on the other hand has had plenty of that hindsight. Right from the beginning FriendFeed has had developers with Google experience of scalability and they’ve been able to watch Twitter – both these things have given them an immense advantage.

Even more than that though is the fact that the users; even though at this early stage has plenty of cross-over, for the two services are different. While both have had the luxury of the early adopter crowd singing the praise of both that crowd is extremely fickle and in the end while they are great to have aren’t the target audience – especially with Twitter.Certainly Twitter may now have faded as the darling of the early adopter crowd but is interesting to note that even with all the problems people aren’t running to comparable services.

With FriendFeed, it is similar to Twitter in the fact they are building something that really wasn’t there before. Where Twitter is much like a subway train as it carries messages back and forth FriendFeed has become the Union Station of our online lives. Through it we can easily Your personal library watch what all the other people that matter to us are doing but in one centralized space. As Twitter hasn’t been designed to do anything more that share messages FriendFeed has been designed to be our personal library.

This is where the differences between the users of the systems will come into play. With Twitter users; both now and in the future, it is simply a matter of being able to talk aloud and have your friends hear you. It isn’t about creating a lifestream of data and nor is it about having an in depth conversation. This was the whole reason behind limiting the text to 140 characters. With FriendFeed though its users are collectors of information and are looking for conversation beyond short bursts of text that quickly pass by you.

There is no denying the fact that Twitter is having some really severe problems and that users are getting fed up. Getting fed up though does not equate leaving Twitter for a service that is doing something that you have absolutely no interest in. The only reason that the whole topic about people leaving Twitter is even coming up is that it is nearing the early adopter lifecycle of interest. Sure they might have stayed longer because of the time that they have invested in building up their network on the service but it almost seems that Twitter’s current problems are just a handy excuse for them to move on to the next shiny thing – in this case that being FriendFeed.

Those people who are only now coming into the Twitter stream to any degree aren’t being hobbled with the idolized attention that the early adopters heaped upon the service. For them this is a brand new ball game where the rules aren’t the same as it was for those that came before them. For these late adopters; the regular folk, Twitter will fill a need and during this time of transition Twitter will in fact have enough time to fix the problems they are having. Features that Twitter had while within the attention span of the early adopters but then were put in sleep mode for whatever reason will be something totally new for the late adopters when they are brought back online.

To assume that just because a very small segment of an already small segment of early adopters say that Twitter is dead in the water is wrong. It is wrong because Twitter as it moves to the mainstream is no longer for them. It has now become the playground for the rest of the internet travelers and chances are that once Twitter has fixed its problems a lot of those current naysayers will return even though chances are that Twitter will have changed in the meantime.

It is inevitable that parts of Twitter will change after all that is the way of development but it is equally true that FriendFeed will also change during its growth. That does not mean though that one will be better that the other or that one of the services will kill off the other. They both serve totally different needs. Yes we will have people who will use both but we will also have people who will use only one of them. That is the luxury of having personal choices that either or both of those services answer to and that is a good thing.

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From the Pipeline – 6.12.08

 

Well what started out as the first day on a possible really bad weekend (plus Friday) may actually turn out to be a good one which means I could very well be here come Monday. I’m still waiting for a couple of finalizing emails to arrive to make sure I’m not talking out of my hat but in the meantime here’s a few things that caught my eye in today’s FriendFeed pipeline.

Why Plurk Will Fail :: Michelle’s Blog – I don’t like Plurk at all and even though all of the early adopters seem to have climbed on the bandwagon I’m still standing at the station hoping something better is coming down the line.

The Five Stages Of Early Adopter Behavior :: Louis Gray – early adopters maybe an important ingredient within Web 2.0 and social media but that doesn’t mean we can’t be a finicky bunch.

Why I Won’t F’in Digg or Stumble That Page For You :: Shoemoney – not every blogger out there wants to be your digg or StumbleUpon pimp.

Nudity on FriendFeed: What Are Some Sensible Rules? :: I am not actually a geek – a look at the perennial question that comes up when any community is developing.

Do Regular People Really Read Blogs :: ReadWriteWeb – I sure hope so or there are an awful lot of people who are investing a lot of time for minimum return.

Best Office Pranks of All Time :: Jimmy Ruska’s Blog – had to include this one just because it is so much fu to see the crazy things people will do to their co-workers in the name of fun.

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Aren’t early adopters so cute and adorable

Aren't I so darn cute and cuddly It doesn’t matter what part of our society of goods and products; online or offline, you look at there will always be a groups of folks that are willing to be the very first to use it and talk about it. Whether it is some new cool car like the Tesla Roadster or some new web social media site there will always be someone at the head of the line willing to cough up whatever is needed – whether it be money or time or both.

This demographic is generally referred to as the early adopters and even though they; or their wallet, might get stung most of the time by the cost of being involved it is for them the cost of being on the cutting edge. Whether that cost is financial (anyone remember the price drop of the iPhone very shortly after its release?) or just their time the early adopters wear it almost as a badge of honor.

I find this early adopter demographic fascinating to follow; and yes to a certain extent I include myself in this group, because of their ability to grab a hold of a product quickly, become absorbed with it, promote or condemn the hell out of it and then move on to the next thing that grabbed their attention. On top of this there is a constant flow of noise that surrounds them as they obliviously play with their new toys and talk amongst themselves. It is a noise level that some would call information overload and others call just plain stupid, egotistical and next to useless but for the early adopters their day wouldn’t be the same without it.

In the comments to my post yesterday about early adopters not equally product success Robert Scoble provided a reasonable breakdown of how he see the whole early adopter demographic

1. Early adopters. People who try things in a certain genre first. Me? I’m an early adopter in HDTV stuff and social networking stuff and cell phone stuff, but a late adopter in stock market analysis and buying and selling tools. Early adopters are your easiest “first customers.” Dave Sifry told me 4,000 people signed up in one or two days for his new Travel Books. Those are defacto early adopters. Anyone on FriendFeed right now is a defacto early adopter. They matter because they are easy to get.

2. Passionates. These are harder to get than early adopters. These are people who will go stark raving mad about your product/service. You only get these if you are good at something. For instance, I’m a passionate FriendFeed user (I praise them at every chance I get). Why? Because I reload their page hundreds of times a day and it’s ALWAYS fast. Much more consistently fast than anything other than Google. And it has many of my favorite people to read on it. Anyway, if you don’t convert early adopters to passionates you won’t go anywhere.

3. Influentials. These are people who tell other people about stuff. Journalists. Bloggers. Twitterers. Public speakers. Radio talk show hosts. Etc. If you don’t get these people (who may or may not be early adopters and/or passionates) you won’t go to mainstream.

Over on FriendFeed in the comments that developed around the post melmcbride added an interesting qualifier to this as well

There’s also the distinction between early adopters and early adoption. Many early/late majority users now are engaging in early *adoption* behaviour but are not, properly, early adopters. They’re trying the next big thing in order to feel “a part of” something or cool or in the know. True early adopters try things out of sheer curiosity and interest to know/understand something. It’s not even a question of “liking” those things but understanding them

There is no denying the fact that without the attention of the early adopter crowd and the  press that is created around them and the new and shiny thing of the moment that they are playing most products in our current society would rarely Oh cool more new toys to play withbe successful. Where there might be some disagreement though is over the extent of their impact.

The end result though is that as much as we might like to belittle, poke fun at or complain about how much noise they are making over what some might consider stupid the early adopter crowd is; and always has been, an integral part of any product launch and possible success. As such they are interesting to watch and learn from as they move from product to product like kids on Christmas morning tearing the wrapping off of their presents.

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Happy early adopters don’t equal success

What is this IntRnet thingy you are babbling about There is no denying that there are definitely different strata of users in that wilderness called the Internet. In the broadest sense – especially in the tech blogosphere it can be divided into three fuzzy edged groups. The first being those irritating people called the early adopters which are followed by a slightly larger group of tech knowledgeable folks but the largest groups by far is the regular person next door type of user.

It is this group of Aunt Mable’s, Uncle Bob’s, Cousin Timmy’s and Grandma Lizzy where much of the whole Web 2.0 is striving to make itself the big hot ticket thing that they will all head for. In the meantime though these Web 2.0 services vie for the attention of those of us that are referred to as the early adopters. We’re the crazy bunch that loves nothing better than tearing into anything that is new and shiny.

While Julian Baldwin suggests that there are two groups that make up the early adopter crowd I would suggest that the second group he refers to is actually the second type in my breakdown of users

A small group of early adopters are power users who have invested the greatest amount of time learning and gaining experiences using the service. Maybe their suggestions seem far off to other early adopters who will understand once they spend a greater amount of time learning and interacting with the service. Thanks for saving a lot of users to come, grief – confusion – declining confidence. Rolling into another point, early adopters are typically (although I have no data) more familiar with the technology supporting the service and can offer a perspective with additional awareness.

As well Julian points out that it is actually the early adopters that are the vehicle by which the good Web 2.0 services rise to the top and are good enough to attract the mainstream users. This might be the case in some instances but I would also suggest that what attracts the early adopter crowd may not actually always be what the mainstream will want to use.

This is especially apparent when you consider two of the hot Web 2.0 services at the moment -

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From the Pipeline – 5.16.08

I’m sure that just about every blogger – well at least hose that trying hard to be heard above the noise and write good content – has a period where they wonder if all the effort is even worth it. Spirit and confidence can be a fragile thing. In the meantime though here’s a few things that caught my eye today in the FriendFeed pipeline.

Online Media Cultist honored by The Industry Standard :: Online Media Cultist – some well deserved recognition of Eric Berlin’s excellent blog. If you aren’t subscribe then you are missing out on some great content and conversations.

You Think Only The A-List Can Have Fun On FriendFeed? Make Yourself Part Of The Experience :: Jersey, Suburbia – a good post on the advantages of becoming involved in the conversation and how it can affect your influence.

Early Adopters Are Useless :: Technosailor – a must read on the fact that this whole ‘early adopter’ nonsense doesn’t really have any effect in the long run when it comes to the real world users of the Internet (I just wish finding their RSS feed was easier as I would have subscribed).

Billions of electronic-eating ‘crazy rasberry ants’ invade Texas :: Times Online – this story reminds me of a book I read in English Lit about ants on the march. Guess it’s time to get out and start buying ant traps for our computer cases.

Individual Twitter user statistics :: Twitter Facts – a nice collection of the different Twitter stats pages available to check and see how you are doing compared to the rest of the Twitter world.

High-Tech Japan Running Out of Engineers :: New York Times – while it isn’t a good thing to see happening anywhere it is reassuring to see that the US isn’t alone with this problem.

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