One of my favorite female vocalists is Dido so when I saw this Twitter message come across my timeline I figured – cool a free copy of one of her newer songs.
So like any fan I clicked through on the link and found myself at Amazon which I guess is where the freebie is being made available.
You want to know what makes people turn to pirated copies of stuff?
Pain in the ass multiple screens that you have to navigate through in order to get something for free (the same applies to buying stuff but that’s another story). The first screen I see in a process that is totally and utterly irritating was the landing page. Hate the movie but really like Dido so I figure I can ignore that it is coming from the soundtrack to a stupid movie.
Once there on the landing page I clicked on the Get MP3 button figuring that I would head off to the download page. Think again, I had to sign into Amazon first (or create an account) and then I had to navigate through two screens that tried to talk me into downloading and installing the Amazon MP3 Downloader.
Having made it through yet another screen to confirm my ‘purchase’ I come to this
Like you couldn’t have told me this on the first page – you know the landing page from which this mess started from?
Talk about pissing off customers – not that I could be one in the first place since you don’t accept PayPal, which I understand. I may not like it, I may want to be a long term customer of Amazon but you sure take the fun out of getting even free stuff.
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